Shipping & Returns Policy

Ordering

Once your order is submitted through a COIN representative, please allow 2-5 business days for processing and shipping.  Orders are processed pending availability and credit verification.  Orders placed on Friday after 3 PM US PST (Pacific Standard Time) will begin processing on the following Monday.  COIN 1804 will contact you with a follow-up email if the merchandise you have selected is not currently in stock, or if we need additional information for credit verification.

Please note:  DELIVERY TIME DOES NOT INCLUDE SATURDAYS, SUNDAYS, OR HOLIDAYS.

Returns & Exchanges

- Merchandise must be returned/exchanged within 30 days.
- Merchandise must not worn, altered, or washed.
- Merchandise must have all original tags attached.

Please Note: Shipping and handling charges are not refundable. Final sale items may be not returned.

Payment

We accept all major credit cards – Visa, Mastercard, American Express, and Discover.

Refunds & Processing Time

If your package arrives at COIN 1804 within the 30-day timeline specified above, your refund will be processed in the original form of payment within 5 business days.  You will be notified via email to the address listed on your account when this transaction has taken place.  Your banking institution may require additional days to process and post this transaction to your account once they have received the information from COIN 1804.

Defective Merchandise

Please check all merchandise upon receipt.  All claims for defective merchandise must be made within 30 business days of receiving order.  All defective merchandise must have a return authorization number acquired from COIN 1804 in order for return processing.  All claims made after 30 days of receiving merchandise will not be accepted.  Merchandise returned must not be worn, washed, or altered and must still have original tags attached.