Privacy Policy

COTTONFRIENDS INC. dba COIN 1804 (“us”, “we”, or “our”) operates the www.coin1804.com website (the “Site”). This page informs you (“Users”) of our policies regarding the collection, use, and disclosure of Personal Information when you use our Site. We will not use or share your information with anyone except as described in this Privacy Policy. Any capitalized terms not defined in our Privacy Policy, have the meaning as specified in our Terms of Use. COIN 1804 follows all legal requirements to protect your privacy.  Our Privacy Policy is a legal statement that explains how we may collect information from you and how we may share your information.

Collection & Use of Personal Information

COIN 1804 collects customer information in an effort to improve your shopping experience and to communicate with you about our products, services, and promotions.  We collect information such as your name, e-mail address, postal address, telephone number, and credit/debit card number (“Personally Identifiable Information”) that you provide to us when you place an order.  This is to ensure that your order is processed in the most efficient manner.  Please note, when placing an order, your name, postal address, and telephone number will be provided to the authorized freight courier.

In addition, we maintain a record of your product interests and purchases in order to enhance and personalize your shopping experience.  We also monitor Site use and traffic patterns to improve our web site design, products, and services that we offer.  COIN 1804 recognizes that we must maintain and use customer information responsibly.  We do not share with others, or sell, or rent to others, any personal information with third parties except with your consent or as described in this Privacy Policy.

Service Providers

We may employ third party companies and individuals to facilitate our Site, to provide the Site on our behalf, to perform Site-related services, or to assist us in analyzing how our Site is used. These third parties may have limited access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links to Other Websites & Services

Our Site may contain links to other sites that are not operated by us.  If you click on a third party link, you will be directed to that third party’s website.  We strongly advise you to review the privacy policy of every site you visit. We have no control over, and assume no responsibility for the content, privacy policies, or practices of any third party websites or services.

Legally Required Release of Information

We may be legally required to disclose your Personally Identifiable Information, if such disclosure is (a) required by subpoena, law, or other legal process; (b) necessary to assist law enforcement officials or government enforcement agencies; (c) necessary to investigate violations of or otherwise enforce our Legal Terms; (d) necessary to protect us from legal action or claims from third parties including you and/or other Users; and/or (e) necessary to protect the legal rights, personal/real property, or personal safety of COIN 1804, our Users, employees, and affiliates.

Children’s Privacy

Our Site is not designed for use by anyone under the age of 13 (“Child”), though we realize we may have a Child attempt to make purchases through our Site.  We do not verify age of our Users nor do we have any liability for verifying a User’s age.  If you are a Child, please seek the permission of a parent or guardian before using our Site.  If you are a parent or guardian and believe your Child is using our Site, please contact us to remove your Child’s account; we reserve the right to ask you for verification of your relationship to the Child before we honor such a request.  If we discover that a Child has created an account on our Site, we will immediately delete the account as soon as we discover it, we will not use the information for any purpose, and we will not disclose the information to third parties.  However, as parent of such a Child, you understand that you are legally liable for any transactions created by the Child.

Security

COIN 1804 is committed to protecting your security and makes every effort to ensure our transaction process is safe and your personal information is secure. All information processed is encrypted and passed via a secure connection known as SSL (Secure Sockets Layer) and we are constantly updating our technology to provide you with the most current level of security.

To protect our customers from fraudulent transactions, all orders are subject to review and verification.  As part of the verification process, an order may be temporarily placed on hold in order to verify order information.  That includes but is not limited to credit/debit card and billing information, which may involve contacting the credit card holder directly.